World’s #1 dedicated Flussonic & Ministra IPTV DevOps, NOC & Support team.
Pixelaar is a specialist IPTV infrastructure company. Our engineers live inside Flussonic, Ministra, Galera, ProxySQL, Kubernetes and NGINX – designing, operating and supporting high-load IPTV platforms for operators worldwide.
12+ years focused purely on IPTV system design, deployment, monitoring, billing and real-time customer support – not content.
Only IPTV system design, deployment, DevOps & backend management.
Pixelaar is not a general IT company and not a content provider. We exist for one purpose: to design, deploy and manage the full technology stack behind a professional IPTV operator – from Flussonic and Ministra to Galera, ProxySQL, Kubernetes, NGINX and custom billing.
Flussonic Media Server Operations
Distributed inputs and peers, DVR, EPG, archive and streaming templates tuned for high CPU load events like football, PPV and national holidays.
Ministra / Stalker Middleware
API workflows, login flows, access_token logic, DB cleanup, bouquet structure and custom modules – all tuned so portals stay fast and stable.
Galera & ProxySQL Cluster Design
Highly available MySQL backends with Galera and ProxySQL. Routing consistency, failover logic and performance for tens or hundreds of thousands of subscribers.
Docker & Kubernetes for IPTV
Containerized microservices and Kubernetes-based scaling for operators who need predictable behavior when demand jumps 5x in minutes.
NGINX Reverse Proxy & Security
Real IP restoration, rate limiting, basic DDOS resistance and hardened access for portals, APIs and admin panels – without breaking functionality.
Streaming Health & Error Management
High CPU, buffering, m4f errors, channel timeouts – we monitor, detect and resolve them before they turn into mass complaints or churn.
A global IPTV NOC watching your platform every second.
Pixelaar runs a follow-the-sun engineering team, so at any time of day someone who understands Flussonic, Ministra and your exact cluster topology is actively watching alerts and dashboards – not just a generic helpdesk.
50+ specialized IPTV engineers
Senior DevOps, backend and database engineers from multiple regions – all trained on IPTV workloads only. We don’t switch between web projects and IPTV. This is our single domain.
Instant support when it really matters
High-load games, derbies, finals, PPV events, national holidays – we expect traffic surges and are ready to react instantly: scaling, rebalancing, isolating noisy channels or nodes.
Full backend responsibility
We treat your platform like our own NOC: performance baselines, alerts, runbooks, escalation paths and continuous optimization. You focus on content, subscribers and marketing – we own the technology layer.
Certified cloud & DevOps professionals
AWS Certified DevOps Engineers, AWS Solution Architect Professional, Kubernetes admins and Linux specialists – all aligned on one mission: stable, scalable IPTV infrastructure.
Real-time IPTV customer & reseller support under your brand.
Pixelaar provides a dedicated IPTV support desk that handles your customers' technical issues in real time — from buffering complaints to MAC activation, renewals, Ministra login errors, device problems, and reseller questions. All support is white-labeled under your brand if needed.
Subscriber Technical Support
When your customers face buffering, login issues, MAC errors, portal not loading or channel problems — our team handles the troubleshooting instantly on your behalf, aligned with your policies.
Reseller & Sub-Reseller Helpdesk
We guide your resellers on renewals, user management, packages, line assignment, API usage and portal operations – reducing your workload and increasing reseller success.
Operator-Level Support & Escalations
From handling mass complaints during high-load events to guiding your internal staff on Ministra, Flussonic, billing and user management – we operate as your internal Customer Success & Technical Support department.
Support SLAs
We define clear IPTV-specific SLAs so you know exactly how fast our team reacts. Example baseline (can be adjusted per plan):
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P1 – Platform or major channel outage: response in 15–30 minutes.
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P2 – High buffering / regional issues: response in 30–60 minutes.
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P3 – Single subscriber complaints: response within business hours or agreed window.
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P4 – Reseller & configuration questions: scheduled & tracked via ticket.
Support Channels
We plug into the communication channels your operators and resellers already use and structure them into a proper helpdesk workflow.
Messages are handled by IPTV-trained engineers who understand Flussonic, Ministra, billing, devices and your architecture – not generic call center agents.
Pixelaar’s support team works exactly like your in-house technical support team — but with deep IPTV expertise and direct access to the DevOps engineers running your platform. Whether it’s a single subscriber with buffering or a reseller onboarding 500 new lines, our engineers respond instantly and solve the issue.
This service dramatically reduces churn, improves customer experience and lets operators focus on growth while we manage complaints, renewals and troubleshooting.
We live inside Flussonic, Ministra & load dashboards 24/7.
These are examples of the kind of real-time dashboards our engineers stare at all day and night. Think of them like your own IPTV Grafana – Flussonic status, Ministra sessions and server CPU/load, all wired to alerts and runbooks.
Our alerting rules fire when these charts misbehave – and a real IPTV DevOps engineer reacts, not a generic support bot.
Custom billing portals on top of your existing Ministra.
Beyond infrastructure, Pixelaar can extend your Ministra-based platform with a fully customized billing and management layer for resellers, sub-resellers and end users – on web and mobile – without breaking your current setup.
Operator-grade billing logic
Custom billing rules per region, package, reseller or currency. Credit based, time based or hybrid models – all mapped cleanly to Ministra packages and users.
Web & mobile self-service
Branded portals and apps where resellers and users can manage lines, renewals and payments – while the core remains your Ministra environment.
Deep integration with Ministra
We respect your current Ministra structure and integrate via APIs and DB logic. No fragile hacks – just a controlled extension of your existing platform.
The only team you need behind your IPTV backend.
For more than a decade, our entire focus has been IPTV technology – not content, not generic apps, not random web projects. That narrow focus is what makes Pixelaar one of the most specialized IPTV infrastructure, DevOps, NOC and support partners in the world.
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We do not sell IPTV content. No playlists, no channels, no subscriptions. We only build and operate the platform and support layer behind operators.
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Deep experience with real problems: high CPU, buffering, random freezes, node overload, DB deadlocks, bad channels, customer complaints and reseller chaos.
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End-to-end visibility: from Flussonic source requests and Ministra token logic to ProxySQL rules, NGINX rate limits and billing flows.
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Global mindset: clients across Europe, MENA, Americas and Asia with different ISP quality, regulations and usage patterns.
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Uptime & reputation first: we design architectures to survive traffic spikes and partial failures without collapsing your brand.
Supporting IPTV operators worldwide.
Our engineers and clients are distributed across the globe. Time zones become an advantage: there is always someone awake watching your systems, talking to your resellers and ready to act.
A focused toolkit refined over years of IPTV-only work: Flussonic, Ministra, Stalker, Galera Cluster, ProxySQL, NGINX, Docker, Kubernetes and more.
What IPTV operators say about Pixelaar.
These are the kinds of outcomes our clients see after we take over their infrastructure, NOC and support – especially those who were constantly fighting buffering and high CPU before.
“Match days used to be a nightmare – constant complaints and emergency restarts. After Pixelaar redesigned our Flussonic and Ministra backend, we’ve had three full seasons without a single major outage.”
“Their team thinks like an internal NOC, not an external vendor. They own the backend, talk to our resellers and subscribers, and explain every change in clear technical detail.”
“We migrated an unstable single-node setup into a clustered environment with ProxySQL and proper monitoring. Our support tickets about buffering dropped by more than 70% in two months.”
Clear plans for every IPTV operator size.
We price based on the size and complexity of your platform – number of servers, clusters, peak online users and support requirements. Below are typical ranges; we confirm final pricing after an audit of your current setup.
- ●24/7 monitoring & alerting for Flussonic, Ministra & servers.
- ●P1 incident response time: under 60 minutes.
- ●Monthly health review and optimization report.
- ●Basic subscriber & reseller support via ticket/email during core hours.
- ●Basic NGINX security & rate limiting configuration.
- ●Full management of Flussonic, Ministra, DB cluster & NGINX edge.
- ●P1 incident response time: under 30 minutes.
- ●Weekly performance review & tuning recommendations.
- ●Included engineering hours each month for improvements & small projects.
- ●Extended subscriber & reseller support (L1/L2) via Telegram, ticket or email.
- ●Match-day monitoring and rapid response for high-load events.
- ●Dedicated IPTV DevOps squad & named lead engineer.
- ●Custom SLA (e.g. P1 response < 15 minutes) and war-room calls.
- ●24/7 subscriber & reseller support team branded under your company.
- ●Support for complex migrations, multi-region clusters & hybrid clouds.
- ●Quarterly architecture reviews & long-term roadmap planning.
Project-based work such as migrations, new cluster builds, security hardening or custom billing portals can be scoped separately and combined with any of the plans above.
Simple engagement. Deep technical involvement.
Whether you’re launching a new platform or rescuing a fragile one, Pixelaar plugs in as your dedicated IPTV DevOps, NOC and support department.
We review your Flussonic, Ministra, DB and edge configurations, logs and hardware to map out risks and bottlenecks.
Immediate fixes for critical issues: CPU spikes, buffering, bad channels, DB locks, rate limits and misconfigurations.
Introduce or refine clusters, Kubernetes, monitoring and alerting so your platform grows safely with your user base.
Long-term 24/7 operations, incident response, customer support and continuous performance tuning as your permanent backend partner.
Common questions about Flussonic, Ministra & IPTV DevOps.
These answers help operators understand how Pixelaar works as a DevOps, NOC and support partner for IPTV platforms of different sizes.
No. Pixelaar is not a content provider. We do not sell channels, playlists or subscriptions. We only design, manage and support the technology platform behind IPTV operators – Flussonic, Ministra, clusters, NGINX, billing and customer support.
Yes. Most of our work starts on existing deployments that have performance, buffering or stability issues. We audit your Flussonic, Ministra, DB and edge configs, stabilize them and then manage them 24/7.
We price by platform size – a mix of number of servers, complexity (clusters, regions) and peak online users. This reflects the real work needed to keep your IPTV platform stable and supported.
Yes. Many operators use Pixelaar as a white-labeled IPTV support team. We handle subscriber complaints, reseller questions and renewals on your existing channels (Telegram, WhatsApp, email, ticket system) under your brand guidelines.
We support IPTV operators worldwide – Europe, MENA, Americas, Asia, Africa and Oceania. Our distributed team and 24/7 NOC make time zones an advantage instead of a problem.
Usually we begin with an IPTV Infrastructure Audit: access to your Flussonic, Ministra, DB, servers and basic information (viewers, regions, peak load, pain points). After that we propose a realistic plan and SLA that fits your scale.
Let the world’s most focused IPTV DevOps & Support team run your backend.
If you’re tired of firefighting CPU spikes, buffering, stream errors, portal issues or endless customer complaints, Pixelaar can take over the technology and support layer so you can focus on content, sales and growth – not infrastructure panic.